Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

Request an Appointment

Please fill in the form below to request an appointment with us and we will be in touch.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

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'Coventry & Rugby GP Alliance' Category Archives

GP and Nurse Appointments over the August Bank Holiday Weekend

Posted on Categories: Coventry & Rugby GP Alliance, Holbrooks Health Team Coventry.

There are plenty of (Extended Hours) appointments for today (Friday 26th), tomorrow morning (Saturday 27th), Sunday morning (28th) and Bank Holiday Monday (29th) for GPs.  Even though GP surgeries will be closed, the Extended Hours service is running a normal weekend and normal Monday service BUT THESE APPOINTMENTS CAN ONLY BE BOOKED BY A RECEPTIONIST TODAY! Locations… Continue reading…