Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

December 2019 Monthly Archives

Winter Warmer 2019 – Thank You!

Posted on Categories: Holbrooks Health Team Coventry.

To all those patients who enjoyed a hot lunch with the staff of Holbrooks Health team today! Special thanks and gratitude to: Tesco Stores Arena Coventry [Michelle Walsh Community Champion] for supplying soup, rolls and mince pies; Whitmore Park Primary School Choir for singing us all into the holiday spirit; Holbrooks Evangelical Church [Pastor Ben… Continue reading…

Some ‘elf’ reminders!

Posted on Categories: Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

ENJOY YOURSELF OVER THE CHRISTMAS HOLIDAYS…..BUT: Keep stocked up on your medicines making sure you get prescription medicines before Christmas Eve (Tuesday 24th December) Eat well – enjoy Christmas and the lovely food but eat everything else in moderation!  Even on Christmas you can try and eat 5 fruit and veg a day (parsnips, carrots,… Continue reading…