Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

July 2019 Monthly Archives

Heatwave Advice

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

Continued high temperatures have triggered another health warning across the Midlands, with people urged to take extra precautions in the coming days. Hot weather can be uncomfortable for many people. However some people are especially at risk of being unwell in higher temperatures; older people, the very young and those with ongoing illnesses will feel… Continue reading…

Goodbye and Good Luck Nathan!

Posted on Categories: Holbrooks Health Team Coventry.

Today we have said goodbye to Nathan Moore who has been working as a Transformation Lead across the practice since last year.  Nathan has been pivotal in both reorganising and redesigning processes across the practice – we have been extremely fortunate to have had access to his skills.  Nathan is not going far, he has… Continue reading…