Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

Request an Appointment

Please fill in the form below to request an appointment with us and we will be in touch.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

February 2019 Monthly Archives

Time to Talk Day 2019

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

Time To Talk Day brings the nation together to get talking and break the silence around mental health problems.   Too often, people who experience a mental health problem are also expected to take the lead on talking about mental health in the wider sense. Time To Talk Day encourages everyone to talk about mental health. Mental health problems… Continue reading…

Raise your hands and unite for Raynaud’s Awareness Month

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

Together, we can create a better world for people with Scleroderma and Raynaud’s. We need you to continue to raise your hands and help increase awareness and understanding of Raynaud’s and why it is important that everyone knows the signs and symptoms to look out for.  Get involved in Raynaud’s Awareness Month 2019 in February, click here for… Continue reading…