Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

November 2017 Monthly Archives

Cold weather alert for the West Midlands

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

A level 2 cold weather alert has been issued for the West Midlands.  Weather warning alerts have been issued for the West Midlands to expect severely cold weather, from Tuesday onwards, with widespread frosts. Cold weather can lead to serious health problems and can kill. Older people, those with chronic health conditions and people who have… Continue reading…

COPD Awareness Month – November 2017

Posted on Categories: Holbrooks Health Team Coventry.

COPD: THE MORE YOU KNOW, THE BETTER FOR YOU AND YOUR LOVED ONES People who have COPD: Become short of breath while doing everyday activities they used to do with ease. Produce excess sputum. Cough frequently, or constantly. Some call this a “smoker’s cough.” Wheeze. Feel like they can’t breathe. Are unable to take a… Continue reading…