Patient feedback and complaints

We welcome comments about our practice and the health services we provide. Anyone who is registered as a patient at our health care practice in Coventry or who has received treatment from us can make a complaint. Where criticism is made we will respond to the complainant and, where necessary, put right what was wrong.

We aim to give the best possible standard of service, both clinical and administrative, at all times. However, there may be times when you feel this has not been achieved.

We operate a NHS complaints procedure to deal with comments, suggestions and complaints about the service we provide. All staff are trained in this procedure and will be happy to give you further information.

We will try to address all your concerns promptly, provide you with an explanation and discuss any action that may be needed to prevent a future occurrence.

Request an Appointment

Please fill in the form below to request an appointment with us and we will be in touch.

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71-77 Wheelwright Lane, Holbrooks, Coventry, CV6 4HN

024 7636 6775

Latest News

copd

COPD Awareness Month – November 2017

Posted on Categories: Holbrooks Health Team Coventry.

COPD: THE MORE YOU KNOW, THE BETTER FOR YOU AND YOUR LOVED ONES People who have COPD: Become short of breath while doing everyday activities they used to do with ease. Produce excess sputum. Cough frequently, or constantly. Some call this a “smoker’s cough.” Wheeze. Feel like they can’t breathe. Are unable to take a… Continue reading…

Antibiotics

Antibiotic Resistance

Posted on Categories: Coventry NHS Services, Healthcare Coventry, Holbrooks Health Team Coventry, NHS in Coventry.

Antibiotic resistance is a major threat to public health.   Holbrooks Health team is aiming to help reduce this risk. No one likes being sick and it’s especially upsetting when your child is ill. Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need… Continue reading…

IWOTCH

I-WOTCH Research Study – Improving the well-being of people with opioid treated chronic pain

Posted on Categories: Holbrooks Health Team Coventry.

Are you an adult taking opioid medication (tramadol, oxycodone, morphine, fentanyl, buprenorphine) for your long-term pain? If you are, you may like to take part in the I-WOTCH study which aims to teach patients about non-drug pain management to help improve your well-being. If you are interested in knowing more, please collect an information pack… Continue reading…

ppg2

Quarterly Patient Group Meeting

Posted on Categories: Holbrooks Health Team Coventry.

The next patient group meeting will be on Wednesday 18 October 2017 at 7:00pm.  If you are interested in attending please confirm your details to Tina Yardley, Patient Service Support Manager using hht.admin@nhs.net.  The meeting will be chaired by the PPG Lead Mrs Pip Margerrison. Further meeting dates: 7 February 2018 | 13 June 2018… Continue reading…